Student Services
Throughout the duration of your degree program, Student Services is dedicated to providing unwavering support for both you and your academic journey. A comprehensive array of support services is at your disposal, designed to seamlessly navigate you through your experience here at IMC.

These encompass an array of invaluable resources such as career advancement assistance, scholarship application guidance, enriching resume workshops, immersive student field trips, and the platform for sharing constructive student feedback.

Moreover, our commitment extends beyond academics. We curate a variety of engaging social activities each semester, fostering a vibrant social ambiance that not only encourages student participation but also facilitates the opportunity to forge new connections.
Student life at IMC
When you study at IMC, your student experience extends well beyond the classroom. Student life here is vibrant, engaged, and diverse, offering a wide array of activities, events, and opportunities that enrich your overall experience. These extracurricular experiences not only make your time at IMC enjoyable but also help you develop essential skills that enhance your employability. Through our dynamic campus life, you’ll find countless ways to connect, learn, and grow, ensuring that you are well-prepared for a successful career.
New Students
Welcome to our university! We’ve gathered important info to guide you through a successful academic journey.
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Student Activities
Dive into diverse student activities, forging unforgettable memories and connections.
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Wellbeing
IMC is committed to providing and maintaining a healthy, friendly and collaborative environment for all students. Student Services can help students adjust to a new environment, deal effectively with personal situations and advocate on behalf of students. We can assist students with issues such as:
- Personal/cultural problems, such as stressful circumstances or emotional issues which interfere with your studies
- Decision making, interpersonal issues and personal behavioural patterns
- Incidents of sexual assault, harassment, bullying and discrimination against or by students/staff
- Attendance difficulties
- Administrative problems or complaints
- Classroom conflicts
- Adjustments to your studies
- Guidance on academic progress, resume writing and future career pathways
If you would like an individual consultation with a Student Services staff member, please feel free to contact us via studentservices@imc.edu.au or just drop by.
If you need psychological counselling services, you may also book a session directly with our student counsellor via counselling@imc.edu.au. See our Counselling Services for more information.
If you would like to get peer support, you are always welcome to join our Mentor Program at IMC
Our Mentor program is organised by IMC Student Services which provides students with assistance and guidance in various areas. While mentors can utilise this opportunity to pass their valuable experience to other participants and strengthen their skills such as leadership and communication, members of the program can also gain useful suggestions from their mentors which may help them overcome certain obstacles they face during their daily lives as well as in studies.
Benefits of becoming a mentor:
- Improve your leadership, communication and interpersonal skills
- Get recognised and receive a certificate
- Receive a recommendation letter from your school regarding your participation
- Gain skills to include on resume and enhance your employability
- Increase confidence, develop intercultural skills and experience
- Make new friends and widen your networks
Who can be a mentor?
- Any student who is in their second year of their undergraduate course or the second semester of their postgraduate course
- Someone who has enough time and motivation to commit during the program
- If you have an interest in developing leadership and communication skills
- If you have a positive attitude and are willing to help
If you would like to apply to become a mentor, or if you would like to know more about IMC mentor program, please email to studentexperiences@imc.edu.au.
IMC is dedicated to fostering a secure, inclusive, and tolerant atmosphere where students can thrive while studying in Australia and reach their academic goals. It is anticipated that students will actively collaborate with IMC and its staff to preserve this environment, demonstrating maturity and responsibility, as well as extending respect to fellow students, educators, associates of IMC, and all local businesses in South Eveleigh. IMC is resolute in its mission to prevent, address, and take corrective measures in cases of unlawful harassment and violence while also extending comprehensive support to all students.
If you are in danger, please always call the emergency contact 000 for police, fire, or ambulance.
If you want to report sexual assault/harassment regarding an IMC student/staff, you can lodge your formal complaint via complaints@imc.edu.au.
If you need support, you can also send email to counselling@imc.edu.au.
To get more information regarding sexual violence, please download the Safe Campus Flyer (click here in English or Click here in Chinese).
IMC has zero tolerance for sexual assault, harassment, bullying and discrimination against and by students. Our policy is clearly set out in the Bullying Harassment and Discrimination Prevention Policy and Procedure. All students and staff are expected to share responsibility for contributing to a safe, inclusive and healthy campus environment in accordance with Code of Conduct for Students and Staff Code of Conduct.
External support links
External counseling and support services, accessible to all students, often operate around the clock, 24/7.
NSW Rape Crisis Centre:
24/7 hotline and online counselling service
1800 424 017
www.nswrapecrisis.com.au
1800 RESPECT Line:
24/7 sexual assault, harassment and domestic violence counselling service
1800 737 732
www.1800respect.org.au
NSW domestic violence line:
24/7 state-wide telephone crisis counselling and referral service for women and persons who identify as female
1800 656 463
QLife:
(3pm to 12am) hotline and WeChat support service for the LGBTI+ community.
1800 184 527
qlife.org.au
Individual Counselling Services are also available
IMC Student Services provide a free and confidential counselling service. Our counsellor can help students adjust to their new environment, deal effectively with difficult personal situations and advocate on behalf of students.
It is important for you to know that you are not alone in dealing with the pressures you may face as part of your studies. There are a lot of IMC staff members that are willing to offer guidance and support if required. Our Student Services, Academic and Administration teams have an open-door policy and are willing to talk to you about any matters you may be facing.
Our student counsellor can also provide students with short-term (1-6 sessions) individual counselling sessions, which may help with the following issues:
- Stress, anxiety and mood management
- Motivational support
- Post-trauma distress
- Family/social relationship conflicts
- Homesickness and cultural disorientation
- Psychotic break
- Suicide ideation
- Referral to external specialised counselling services
If you need psychological counselling services, you can book a session directly with our student counsellor via counselling@imc.edu.au. We provide free and confidential counselling services in a comfortable and private environment. Our counsellor also can refer you to more appropriate services available.
Self-health resources and e-mental health
The below resources provide various ways that you can get more of the kind of help you may need:
- Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
- They also provide a simple checklist aims to measure whether you may have been affected by depression and anxiety during the past four weeks
- https://www.beyondblue.org.au/the-facts/anxiety/anxiety-checklist
Headspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends with mental health concerns.Headspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends with mental health concerns.
Reach Out is Australia’s leading online mental health organisation for young people. They provide practical support, tools and tips to help young people get through anything from everyday issues to tough times.
The Black Dog Institute is dedicated to understanding, preventing and treating mental illness. They are about creating a world where mental illness is treated with the same level of concern, immediacy and seriousness as physical illness. You can also download the following app on your smart phone to access daily support and information Black Dog Snapshot.
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Online service for students
Online Student Handbook
Get all your information for the online student handbook here.
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Get help accessing online exams, moodle, student emails, and the library database.
Online orientation
Seamlessly explore campus resources and support from your device, making the most of your IMC experience with ease, including the Online Orientation (Sydney and Hobart) as well as your online student handbook.
Sydney Online Orientation
Sydney students, get access to your orientation details here in preparation for your studies.
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Hobart Online Orientation
Hobart students, get access to your orientation details here in preparation for your studies.
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Perth Online Orientation
Perth students, get access to your orientation details here in preparation for your studies.
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Complaints and appeals
Complaints and Appeals
Address appeals and complaints here.
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